ODIN Workday 2022 Polaris Session - Embedding Outreach Services Manager in your Outreach

Apr 27 2022 | 10 - 11am

Embedding Outreach Services Manager In Your Outreach presented by Kirsten Henagin – West Fargo Public Library

Get an overview of the setup of Polaris’ Outreach Services Manager (ORS) and how West Fargo Public Library uses the tool for their senior outreach route.

In this session, you will hear how WFPL went from managing their senior outreach routes from manual paper to integrating ORS into their operations.

We will cover the pros, cons, and work-in-progress elements of the updated outreach procedures now that ORS is a part of their operations.