ODIN Office
ODIN Office Hours

Monday through Friday, 8:00 a.m. to 4:30 p.m.

 

Emergency Procedures

If you are experiencing an Urgent problem with any ODIN service please follow the emergency procedures below to receive the most expedient resolution to the problem.

Call 701-777-6346 – leave message if necessary as all ODIN staff will get the message.      

Urgent means that the entire system or module is down, either for one library, a few libraries, or all libraries. No work can be done by your staff, and/or the online catalog is unavailable. Data integrity maybe compromised and work in progress may be lost.

ODIN Maintenance Hours

ODIN maintenance hours are from Saturday at 6pm through Sundays at 1pm. If ODIN services are not available during this time, please understand that maintenance may be underway.

ODINHELP@LISTSERV.NODAK.EDU
701-777-6346
CTS Building in Grand Forks, ND

ODIN / North Dakota University System
Core Technology Services
4349 James Ray Drive
Grand Forks, ND 58203
United States

  • nicole.m.murphy@ndus.edu
    701-969-9159
    Nicole Murphy
    Assistant Director/Training Specialist

    Assists in the management of operations for ODIN in coordinating staff responsibilities, identifying technology needs, budget allocation and promoting and sharing the overall vision for ODIN services

    •     Training
    •     Documentation
    •     Alma/Polaris Enhancements
    •     New Librarian Training
    •     "Did You Know" recordings

  • jason.bedsaul@ndus.edu
    701-969-9135
    Jason Bedsaul
    Senior Library Systems/Applications and Web Integrator
    •  User Management
    •  Proxies Management
    •  Authorization/Authentication Options
    •  Alma Analytics & Polaris Simply Reports, SQL
    •  Drupal Administration
    •  Polaris Workstations
    •  Polaris LEAP, Developer Resources, Admin
    •  all Technical Issues

  • lynn.wolf@ndus.edu
    701-792-6336
    Lynn Wolf
    Library Systems/Applications and Web Integrator
    • Web Site Front End Design & Development
    • Polaris PAC & User Group
    • Polaris Notices, E-Content, Community Profiles & Feature It
    • Alma Primo VE & User Group
    • Alma Letters
    • Proxies Management
    • Alma Analytics & Polaris Simply Reports, SQL
    • all Technical Issues

  • virginia.millette@ndus.edu
    701-792-6283
    Ginny Millette
    Technical Support Specialist
    •  Alma Acquisitions/Serials & User Group
    •  Alma Roles / Polaris Permissions
    •  Polaris Circulation & User Group
    •  Polaris Holds/ILL & User Group
    •  Polaris Outreach Services
    •  Polaris Simply Reports & Alma Analytics
    •  ODIN WorkDay

  • liz.mason@ndus.edu
    701-792-6275
    photo of Liz
    Liz Mason
    Technical Support Specialist
    •  Alma Admin
    •  Alma Resource Management & User Group
    •  Alma & Polaris Authorities
    •  Alma Electronic Collections
    •  Alma CDI (Central Discovery Index)
    •  Polaris Cataloging & User Group
    •  Polaris Simply Reports & Alma Analytics

  • tina.stockdill@ndus.edu
    701-792-6351
    Picture of Tina Stockdill
    Tina Stockdill
    Technical Support Specialist
    •  Alma Fulfillment & User Group
    •  Alma Course Reserves
    •  Alma Resource Sharing & User Group
    •  Polaris Acquisitions/Serials & User Group
    •  Polaris Simply Reports & Alma Analytics