ODIN Office
ODIN Office Hours

Monday through Friday, 8:00 a.m. to 4:30 p.m.

 

Emergency Procedures

If you are experiencing an Urgent problem with any ODIN service please follow the emergency procedures below to receive the most expedient resolution to the problem.

Call 701-777-6346 – leave message if necessary as all ODIN staff will get the message.      

Urgent means that the entire system or module is down, either for one library, a few libraries, or all libraries. No work can be done by your staff, and/or the online catalog is unavailable. Data integrity maybe compromised and work in progress may be lost.

ODIN Maintenance Hours

ODIN maintenance hours are from Saturday at 6pm through Sundays at 1pm. If ODIN services are not available during this time, please understand that maintenance may be underway.

ODINHELP@LISTSERV.NODAK.EDU
701-777-6346
CTS Building in Grand Forks, ND

ODIN / North Dakota University System
Core Technology Services
4349 James Ray Drive
Grand Forks, ND 58203
United States

  • 701-969-9135
    Jason Bedsaul
    Director of ODIN

    Manages the operations of ODIN, coordinates staff responsibilities, identifies technology needs, budget allocation, promoting and sharing the overall vision for ODIN services.

    •     ODIN Policies, Finances, Budgets,
    •     Communications, ODIN Contracts

  • 701-969-9159
    Nicole Murphy
    Assistant Director/Training Specialist

    Assists in the management of operations for ODIN in coordinating staff responsibilities, identifying technology needs, budget allocation and promoting and sharing the overall vision for ODIN services

    •     Training
    •     Documentation
    •     Alma/Polaris Enhancements
    •     New Librarian Training
    •     "Did You Know" recordings

  • 701-792-6366
    Jeremy Wegener
    Library Systems Administrator and Applications Developer
    •  User Management
    •  Proxies Management
    •  Authorization/Authentication Options
    •  Alma Analytics & Polaris Simply Reports, SQL
    •  Drupal Administration
    •  Polaris Workstations
    •  Polaris LEAP, Developer Resources, Admin
    •  all Technical Issues

  • 701-792-6336
    Lynn Wolf
    Library Systems/Applications and Web Integrator
    • Web Site Front End Design & Development
    • Polaris PAC & User Group
    • Polaris Notices, E-Content, Community Profiles & Feature It
    • Alma Primo VE & User Group
    • Database access management
    • Proxies Management
    • Alma Analytics & Polaris Simply Reports, SQL
    • all Technical Issues
    • countdown

  • 701-792-6283
    Ginny Millette
    Technical Support Specialist
    •  Alma Acquisitions/Serials & User Group
    •  Alma Roles / Polaris Permissions
    •  Polaris Circulation & User Group
    •  Polaris Holds/ILL & User Group
    •  Polaris Outreach Services
    •  Polaris Simply Reports & Alma Analytics
    •  ODIN WorkDay

  • 701-792-6275
    photo of Liz
    Liz Mason
    Technical Support Specialist
    •  Alma Admin
    •  Alma Resource Management & User Group
    •  Alma & Polaris Authorities
    •  Alma Electronic Collections
    •  Alma CDI (Central Discovery Index)
    •  Polaris Cataloging & User Group
    •  Polaris Simply Reports & Alma Analytics

  • 701-792-6351
    Tina Stockdill
    Technical Support Specialist
    •  Alma Fulfillment & User Group
    •  Alma Course Reserves
    •  Alma Letters
    •  Alma Resource Sharing & User Group
    •  Polaris Acquisitions/Serials & User Group
    •  Polaris Simply Reports & Alma Analytics

  • 701-792-6249
    Cheryl Hoffmann
    Administrative Support Specialist
    • Billing
    • Statistics
    • Administrative Tasks
    • Travel Assistance
    • Mail