System Down

ACAD - ALMA and PrimoVE - Service Disruption

Mar 22 2022 | 8 - 8:12am

Dear ExLibris Customer,

Our engineers are currently investigating the service disruption on your  Primo VE NA06 Production instance. We are doing everything that we can to restore the service as quickly as possible. We will provide timely updates here and on the Exlibris Status Page.

For questions, please submit a case through the support portal.

We apologize for any inconvenience this may have caused.

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Dear ExLibris Customer,

We are pleased to inform you that our engineers have resolved the reported service disruption on your Primo VE NA06 Production instance.  All cloud services are now fully operational.

Click here to see the details on the Exlibris Status Page.

If you experience any additional issues with your Ex Libris cloud services, please open a case through the support portal and let us know what issues you are experiencing.

We apologize for any inconvenience this may have caused.

For questions, please submit a case through the support portal.