Polaris System Issues

Apr 13 2026 | 5:08 - 6:36pm

**** sent to odin-pks-libs ****

We have received a few reports of staff receiving ERMS errors in LEAP.  When those PCs have been rebooted, it appears to have cleared the errors.  We have a ticket submitted to Polaris Support to follow-up on this issue. If you receive an ERMS error, please try to reboot to see if that will clear the problem. If that does not clear the problem, please submit a Helpticket so we know you are still having problems.

Sorry for the inconvenience but hopefully this will be short-lived.

First report of problems:  5:08 pm
Vendor resolved and all clear was sent:  6:36 pm