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ODIN Contact Information

ODIN Office Hours
Monday through Friday, 8:00a.m. to 4:30 p.m.         email: - all ODIN staff

Emergency Procedures
If you are experiencing an Urgent problem with any ODIN service please follow the emergency procedures below to receive the most expedient resolution to the problem.

     Call 701-777-6346 – leave message if necessary as all ODIN staff will get the message.      

Urgent means that the entire system or module is down, either for one library, a few libraries, or all libraries. No work can be done by your staff, and/or the online catalog is unavailable. Data integrity maybe compromised and work in progress may be lost.

ODIN Maintenance Hours are Saturday @ 6pm through Sunday @ 1pm.
If ODIN is not available during this time, please understand that maintenance may be underway.

Mailing address:
ODIN / North Dakota University System
Core Technology Services
4349 James Ray Drive
Grand Forks, ND 58203

ODIN Staff
Ellen Kotrba, Director of ODIN
Manages the operations of ODIN, oordinates staff responsibilities, identifies technology needs, budget allocation and promoting and sharing the overall vision for ODIN services
    -ODIN Policies, Finances, Budgets,
    -Communications, ODIN Contracts,
Linda Allbee, Assistant Director
Assists in the management of operations for ODIN in coordinating staff responsibilities, identifying technology needs, budget allocation and promoting and sharing the overall vision for ODIN services
    -New Librarian Training
    -"Did You Know" recordings
Cheryl Hoffmann, Administrative Support Specialist
    Billing, Statistics, Administrative Tasks,
    Travel Assistance, Mail
Alan Rykhus, Library Systems/Applications Integrator
    - Aleph Custom Services, Proxies, all technical issues
Jason Bedsaul, Library Systems/Applications and Web Integrator
    - all web page issues
    - Primo Interfaces
    - Technical Issues
Ginny Millette, Technical Support
    Aleph Circulation, Aleph Acquisitions/Serials, Tables
    Aleph Course Reserves, Search, Workstations
Megan Lysford, Technical Support
    - SFX, Aleph Interlibrary Loan, Permissions
    - Global Changes, Primo Central updates
Lynn Wolf, Technical Support
    Primo, Printing, Job List, Aleph Services
    Patron Scrubbing, Loaders, Form Management